TwinkleBid support
Get back to the quote.
Email support@twinklebid.com with the app version, iOS version, and what you expected to happen. Do not send customer names, addresses, or payment information.
Common questions
Can I complete a quote before buying?
Yes. Your first complete quote includes preview and sharing. Product-loading problems do not block that first-value path.
How do I restore Pro?
Open Settings, choose TwinkleBid Pro, then Restore Purchases. Use the same Apple Account (iPhone) or Google account (Android) that made the original purchase. Cancellation does not show an error; pending transactions show an explanatory state.
Where are my jobs stored?
Jobs and quote data are stored locally on your phone. TwinkleBid has no account or cloud-sync service. Include device data in your normal encrypted backup routine if the records matter to your business.
Why does my tax result differ from my local rule?
TwinkleBid applies the rate to the configured taxable quote base. Local treatment of products and services varies; confirm the correct settings with a qualified adviser.
Can TwinkleBid measure a roof from a photo?
No. Enter measurements and quantities from a field method you trust.
Purchase troubleshooting
- Confirm the device has an internet connection and App Store or Google Play purchases are available.
- Retry loading the offer from the paywall.
- Use Restore Purchases for an earlier lifetime purchase.
- If the store shows a pending transaction, wait for it to complete; do not purchase repeatedly.
- Email support if entitlement remains missing after a completed store transaction.